Speedy shuttle from Expedia Review of Shuttle in Mexico Reviewed 15 September 2018 via mobile I booked a round trip ticket thru Expedia for a shuttle from the airport to my hotel and back. Sign in. things we forget when having a great time, THE RETURN HOME1 :), Safe, informative, friendly, knowledgeable, helpful with bags and doors, English speaking was great so I was able to ask many questions. Driver and shuttle were there on time once we arrived, however they should have done a little more planning. Thank you! I did attempt to give proper directions twice and was denied. This is the version of our website addressed to speakers of English in the United States. Our trained and professional drivers work hard to create a secure, comfortable experience for all their passengers. We are happy to read that we have been successful in providing good service. Dear customer you say you made a booking with Expedia we do not work with Expedia; we don't have nothing to do with them we are very independent company. Whether in a town car, limousine, or van/SUV, there are options to explore. If for any reason you have not heard back regarding your inquiry, please contact Customer Care using the information on our Contact page. more. Number of stops will also vary upon time of day, time of year, and the number of passengers going to or from your area. Sign in. SuperShuttle Express is a direct ride to/from the airport. Any information that is exchanged between your computer and our server during our web-based reservation process is SSL 128-bit encrypted. Cancun Family Vacation Packages. You never made a reservation with us, we don't work with Expedia, you made the wrong company. Our team will be very happy to receive your kind words. Sign in. more. Moon Palace Golf Club and La Isla Shopping Mall are some of the places you won't want to miss. Best Regards Best Regards In certain markets an inclusive gratuity is added automatically and displayed as a separate charge item on the checkout page. Sorry to hear you bad EXPERIENCES but is not Us. Dear customer you say you made a booking with Expedia we do not work with Expedia; we don't have nothing to do with them we are very independent company. | Tulum Trade Center, Cancun 77504, Mexico Open today: 8:30 AM - 8:00 PM Save Cancun Airport Hotel Private Transfer by Minivan 157 Book in advance from $36.00 per adult Check availability View full product details NPETE1972 Fruitport, Michigan 5 9 Speedy Shuttle Through Expedia Review of Cancun Roundtrip Shuttle Transportation I spent over an hour on hold, tried texting, tried Whats App, and was unable to reach anyone. We are looking forward to greeting you again on your next trip. Welcome to Speedy Shuttle Cancun, the premiere tourism transportation company in Cancun, Mexico! For more information on riding at your own risk, click here. If ground transfers do not figure into your budget or do not appeal to you, be sure to explore other ground transportation options from the airport. To top it off when I go to meet the representative to set up when I leave she wasn't there. We will be booking them again on our next trip to Cancun! We have our website to receive reservations from our clients. However, in certain situations and depending on frequency and volume of use it may be possible to provide a credit card to cover all expenses for a group. Selena! We are happy to read that we have been successful in providing good service. Very friendly and professional staff who were prompt and efficient. Sign in. Our team will be very happy to receive your kind words. Bringing excessive or oversized luggage may result in an inability to provide service or additional cost by having to order an addition vehicle. If an item is lost or left behind while using our service, we recommend calling the service provider identified on your confirmation page. No biggie, we stopped at the Pemex just south of the airport. Thank you and God Bless you! Ways to Experience Cancun Airport Transportation, Private Tours, Archaeology Tours, Taxis & Shuttles, Private Tours, City Tours, Historical & Heritage Tours, Taxis & Shuttles, Cultural Tours, Cultural Tours, Scuba & Snorkeling, Archaeology Tours, Taxis & Shuttles. Established in 2017, our expert drivers have been providing safe, reliable transportation for travelers from all over the world.Speedy Shuttle Cancun prides itself on providing world-class customer service and professionalism. My staff team the always send emails for a schedule pick-up time arrival instruction we communicate by email and text messages WhatsApp. SuperShuttle Express and ExecuCar are unable to refund payment if cancelled with less than 24 hours notice prior to pick up time or in the event of a no-show. The cost is $36.00 per person. Dear Annie. Stephanie! Cancun Roundtrip Shuttle Transportation 68 from 1,695.90 per adult LIKELY TO SELL OUT* Cancun Airport Hotel Private Transfer by Minivan 155 Bus Tours from 3,052.61 per group (up to 4) Private Roundtrip Transportation from Cancun Airport to Cancun Hotel Zone 1,675 Recommended from 5,257.28 per group (up to 7) 2022 BEST SELLER Book now Hourly Available when and where you need us, for as long as you need us. Established in 2017, our expert drivers have been providing safe, reliable transportation for travelers from all over the world.Speedy Shuttle Cancun prides itself on providing world-class customer service and professionalism. And now I can't get my money back for the shuttle service I didn't use because of the ridiculous pick up times. Thank you! Create a free account Dear Customer. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Both drivers were friendly and professional. The service was good, although I got to the airport and they weren't expecting me with a sign with a my name as I was told. Please visit Manage Trip. Answer 1 of 30: Has anyone ever used Speedy Shuttle through Expedia for their round trip transportation? When I told them my voucher said 18th they told me they couldn't do anything because they couldn't see it. 2023 Expedia, Inc., an Expedia Group company. 92% of travelers recommend this experience. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Create a free account 94% of travellers recommend this experience. Speedy Shuttle Cancun! Like I said we don't nothing to do with Expedia all customers we have is directly from our website. Speedy Shuttle Cancun - All You Need to Know BEFORE You Go, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours. Second, we are always sent an email each customer when the book directly with our main website and arrival instructions schedule pick-up time by speedy@speedyshuttlecancun.net 3rd we never keep you for 2 hours waiting at the airport if our drivers they are busy we send you with taxi and pay with no extra charge. Comfortable & Safe. They offer private transfers, great prices (cheaper I've found) AND their prices are per van, not per vehicle. Expedia uses the of Speedy Shuttle Cancun to attract customers, so it happens that there is another company called Mexico travel solution, they work with Expedia. Many places make you sit with a representative at the resort and mandate your return time.Who wants to sit at the airport any longer than you need to? You can search with Expedia to find ground transportation from your destination airport to your hotel. Airport pick up was ok. Had to stay extra, contacted shuttle to let them know and they confirmed Dear Jenny, Thank you for your review and for using our company. We waited 30 minutes for a driver and then Avoid this transfer system from airport to hotel and back. We are always answer a phone call by our number 641-352-7476 or 641-844-7595 we always send a text message to our customers. Our team will be very happy to receive your kind words. We had asked for some refreshments that we would gladly pay for upon pickup from the airport, but none were there. Unfortunately Expedia the use 3rd party company by the name Mexico travel Solution, to be honest you never contact us for anything because is not our company. Prices can vary based on how far away the hotel is from the airport, which state or country youre flying into, type and size of the vehicle, and the perks that come with the service. Rides from anywhere, to anywhere. Please take down the review you write! Save an average of 15% on thousands of hotels when you're signed in. Keeping your personal information and any credit card information secure and confidential is one of our most important responsibilities. I know they can't control traffic/construction but in this case they could have planned for it. We will pass your kind words to our team. Please have your confirmation number, and last name, phone, or zip code available. Airport transfer services to your hotel. We will use them again, without question. Speedy-American, Manager at Speedy Shuttle Cancun, responded to this review Responded November 19, 2022 Hi Jorge, unfortunately you never make a reservation with us, we make a investigation about the transfer you saying, are companies never do that we think that you book through Expedia and we don't work with Expedia. Double-check the services details in order to understand whether the provider offers wheelchair access, 24 hour operation, meet-and-greet service, tolls included in the price, baggage allowance limits, infant car seats, etc. Sign in. Like I said we don't nothing to do with Expedia all customers we have is directly from our website. We have worked hard to maintain a fantastic reputation, and love forging positive, long-term relationships with our customers. They were in constant communication and answered all the questions I had right away via email and phone. If you reserved Meet and Greet service, the driver will normally meet you in baggage claim. When I arrived at the Cancun airport it was a little hard to locate the driver as he did not have my name on a sign as I expected. Rides from anywhere, to anywhere. I booked excursions the rest of my days there and she sends me a text if in not there by noon that even though I paid a round trip I would not get my shuttle and I would have to take a cab. Dear Amy, unfortunately we don't have nothing to do with Mexico travel solution or any travel agency my understanding you book through Expedia travel agency because they are cheap correct. Sign in. We did arrive to our proper hotel and left him with a very generous tip for his troubles. Welcome to Speedy Shuttle Cancun, the premiere tourism transportation company in Cancun, Mexico! We are happy that you felt comfortable during your trip. Ridiculous!! Ask trypot925 about Cancun Airport Transportation, Ask jcharleso1 about Cancun Airport Transportation, Ask MzYoly about Cancun Airport Transportation, Ask Porcha10 about Cancun Airport Transportation, Round trip transportation to Puerto Morelos, Ask katiemR404QY about Cancun Airport Transportation, Ask Robin L about Cancun Airport Transportation. Review tags are currently only available for English language reviews. I haven't used Speedy Shuttle through Expedia. Our team will be very happy to receive your kind words. Ask 623stephaniep about Shuttle in Mexico, Luxury SUV from Cancun International Airport. Andrew. We are looking forward to greeting you again on your next trip, Speedy Shuttle Cancun always happy to great you again. Airport Rides Advanced reservations to and from the airport for stress-free travel. No complaints! But for the return trip, after multiple calls they set a pickup time at my hotel for 4 am, but my flight wasn't until 11:45 a.m. After deciding to cancel because I wasn't waking up in the middle of the night, only to get to the Cancun airport six hours before my flight, I couldn't reach anyone. Sign in. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. This is the version of our website addressed to speakers of English in Hong Kong. Don't use this service in Cancun!!!! Thank you for sharing your experience with us and for using our company. Driver and shuttle were there on time once we arrived, however they should have done a little more planning. Expedia uses the of Speedy Shuttle Cancun to attract customers, so it happens that there is another company called Mexico travel solution, they work with Expedia. They dont care, they just want to sell you upgrades telling you that it will be a fast drive to your hotel but is all lies. Shuttle in Mexico: Expedia Speedy Shuttle - See 12 traveler reviews, 2 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. (1 800 BLUE VAN (258-3826)). Customers calling from an international number can dial 1-520-216-4657. First you never book with us, our services everything is private we never offer a share ride with other customers. Best Regards Children under the age of 16 years old must be accompanied by an adult. She helped another group then walked away and returned a few minutes later frantically saying she didnt know where we went- we were literally right by her. Save an average of 15% on thousands of hotels when you're signed in. Review of Cancun Airport Transportation I haven't used Speedy Shuttle through Expedia. Cancun Airport-Hotel Shuttle Transportation, Private Roundtrip Transportation from Cancun Airport to Cancun Hotel Zone, Cancun Airport Hotel Private Transfer by Minivan, Chichen Itza, Cenote and Valladolid All-Inclusive Tour, Luxury SUV from Cancun International Airport, Chichen Itza English Tour, Buffet Lunch, Cenote,Tequila tasting & Valladolid, Hip Hop Sessions Boat Party Cancun (Adults only), Private Isla Mujeres Catamaran Tour From Cancun with Open Bar, 5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote, Viator Exclusive Combo Tour: Tulum Ruins, Reef Snorkeling Plus Cenote and Caves, Sailing Experience to Isla Mujeres in a Catamaran with Open Bar, Best ATV Tour, Ziplines and Cenote Swim with Lunch and Transport Included. Click Manage Trip to cancel a reservation. Best Regards We are all about creating new, and exciting experiences for our customers. Drivers were friendly and made trip enjoyable. I've used them to go from Cancun International Airport to many different places in hotel zone & downtown and they're by far the best. We are happy that you felt comfortable during your trip. Should you choose the shared ride service, the number of stops made varies from city to city and is based on population density and vehicle size. Pick from hotels that come with amenities thatll keep the little ones entertained for hours on end, like pools, water parks and games rooms. Avoid this transfer system from airport to hotel and back. Your driver will normally call or text you or youll receive a text with arrival instructions with a contact number. The travel to my hotel was comfortable and My ride back to the airport was the same. Cancun Roundtrip Shuttle Transportation 68 from 1,695.90 per adult LIKELY TO SELL OUT* Cancun Airport Hotel Private Transfer by Minivan 155 Bus Tours from 3,052.61 per group (up to 4) Private Roundtrip Transportation from Cancun Airport to Cancun Hotel Zone 1,675 Recommended from 5,257.28 per group (up to 7) 2022 BEST SELLER If federal, state, or local law requires your child be secured in a child safety seat, please bring one. We are happy that you felt comfortable during your trip. The best way to file a customer service concern is to go to our web site and click on the contact us button located at the bottom of the page. Save an average of 15% on thousands of hotels when you're signed in. Don't ever use speedy shuttle from Expedia in Mexico they are completely horrible. However, the driver said he had been waiting nearby for about an hour, so they are not organized and coming back was worst they never showed up and the company said the driver was late 15 minutes but never arrived. 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